Fowlers Motorcycles is seeking to appoint a

Service Advisor

THE ROLE:

To deliver the highest standards of customer service, and to deal with customer queries discreetly, tactfully and sensitively in order to exceed customer expectations. You will work with a team of Advisors and Technicians to negotiate workloads, and provide timescales and costings to customers, whilst ensuring that customers’ wishes and expectations are surpassed.

SKILLS & QUALIFICATIONS:

• The desire and ability to deliver exceptional customer service, and to be an outstanding ’ambassador‘ for Fowlers


• A good communicator who is proficient in spoken and written English


• A friendly, outgoing, approachable and professional manner, whilst preserving discretion and a high degree of diplomacy


• The ability to use your initiative, whilst adhering to company guidelines and procedures


• A good team player, who also benefits from an energetic and flexible approach


• A technical appreciation of current models of motorcycles and scooters is a significant asset


• Computer literate, numerate and accurate


• A good sense of humour is essential

THE POSITION OFFERS:

• Competitive salary


• Bonus scheme*


• Free life insurance*


• Free private healthcare*


• Consumer Law Training provided

INTERESTED?

To take the first step in joining us, please send your CV to Sharon Putnam MCPID, Fowlers of Bristol Limited, 2-12 Bath Rd, Bristol, BS4 3DR or email [email protected] or telephone: 0117 977 0466

*Subject to eligibility and / or terms & conditions