”KTM broke down while touring Northern Ireland, no spare part to be found, Fowler’s had the part, I ordered at 4.45 dispatched to me immediately. It arrived next day at 11.05 am. Back on the road later that day. Marvellous. Thank you.”
Bernie - Oxfordshire
”Massive massive thanks to Fowlers for delivering hubby's surprise 50th birthday present on the day. Also massive thanks to Hayden, not only for a fantastic deal, but for all the help in getting it delivered on the day and keeping it a secret! One very happy hubby!”
”Can't praise you enough, your service is always excellent. I've always had my scooter serviced at Fowlers since I bought it from them.”
”Hi Mike, can’t seem to wipe the smile off my face at the moment, having a blast! Albeit at 5,000 RPM? Though this does give a ‘born again’ boy like me chance to remember how to ride properly before stretching the bike’s legs. V5 through the post this morning with a note saying have you taxed your vehicle? Made me think, but just to be sure I assume this has been done, difficult to know now that the tax discs are gone?
The Street is a great bike! Big thank you to you for all your help, advice, insight and introduction into the micro culture that is Fowlers; there’s a definite TV show waiting to happen there, Channel 4 would be all over it.
I am absolutely buzzing especially when the sun comes out, thanks again and look forward to seeing you in store soon. Kind regards.”
“Have to say, I was thoroughly impressed with Fowlers on the whole. I couldn't and actually didn't believe the price on their website for the item I was looking at (a front brake disc) and so gave them a quick ring to ask how much it really was. The gentleman was quick to answer and as friendly as you could ask for, he explained that they are genuine Honda dealers, both bikes and parts and instead of charging exorbitant prices like every other website and shop I'd checked, they pass the savings from cost price directly on to the customer. I couldn't believe it, I told him just how much a front disc was going to cost from the other places I had checked and he sounded flabbergasted. He recommended I order online as I'd save a little more on top, so that's what I done. What would have cost me £120 through the likes of ebay (and for a non original part at that) I paid 47 odd pounds with free 1st class delivery. The item arrived within 2 days excellently packaged as shown.
I've been a biker for over 15 years and I cannot believe I never knew about this place. The money I could have saved myself had I known earlier beggars belief. As I'm rebuilding my daily runabout after a nasty SMIDSY I'll certainly be ordering everything else I need from here from now on.
I cannot recommend them enough, if you need a part no matter how big, small or the cost, check Fowlers first, I bet you'll find what you need here cheaper. An absolutely fantastic place.”
”Hi, Just to say thank you for your efforts in turning around an out of warranty claim for replacement radiator on my Triumph Explorer. Very tight timescale to enable me to have the bike back for last weekend so I could actually lead a weekend tour for 10 that I had organised. Thanks to all concerned including Triumph but in particular to Sara whose efforts meant a very enjoyable tour was had by all. Thank you.”
“Just a quick note to say how impressed I have been in my dealings with Chris Messan and my purchase of the KTM Adventure. He delivered exactly what he said he would, and I enjoyed the whole experience. He is a credit to your company. Thank you.”
”Hi Lyndon, just wanted to say thanks for everything. It was an absolute pleasure doing business with you and all the team involved . I managed to get myself home fine and then went to the shops later for just a bag of malteasers (just for fun) . Thanks again for your call and time, have a good holiday. Speak soon.”
”I'm quite tired after what has been a stressful weekend, what with one thing and another. (Lyndon can tell you why if you have the time!) One stress free event, however, was the purchase of my Piaggio from your sales representative Lyndon Bull. I really can't thank him enough:
Firstly for following up my initial email enquiry so quickly (I'd written to 3 other companies .. by the time ANY of them contacted me, Lyndon had already taken a deposit and closed the sale!)
Secondly he handled the whole process with ease and professionalism.. really refreshing, plus zero hard sell. Also the bike was ready in record time.
Thirdly he certainly went the ‘extra mile, assisting me to load the bike onto a motor home rack IN HIS OWN TIME after 17.30. This was the first time I had ever done this and the instruction book, that should have been with the new rack, was missing! Lyndon's knowledge and expertise saved the day, I would have had to leave the bike behind otherwise.
In addition to commending Lyndon, I think your HR/recruitment team have done a great job in getting such an outstanding employee on side. Suffice to say you have one very happy customer, who will definitely recommend Fowlers. Kind Regards.”
Dr Steve Davies
”Hi there, Just a short message of thank you to all the staff at Fowlers. I particularly want to mention Sara, who has now moved from the service department, but who was wonderful, when I had to have repairs to my Triumph Trophy.
I would also like to thank Chris the new manager there, he too was fantastic, as were Claire, Robin, Ania. Thanks to all, your work enabled me to have a great trip to the GP at Le Mans. Many thanks”