What our staff say

Andy
Jnr Web Designer

I graduated from University at the beginning of the economic downturn and spent the next year and a half taking temporary sales positions to get by. Whilst selling mobile phones and insurance paid me a wage, I was constantly looking for my first creative opportunity that would allow me to put the skills I gained at university to the test.

Fowlers provided me with that opportunity. After reading the Junior Web Designer job description the position seemed tailor made for me as I have been a motorcyclist since I was 17. My dream starter position you could say! I started here in February 2011 and thoroughly enjoy my job. I am constantly faced with new and challenging design problems which always lead me to improve my creative output. Even though it is a junior position, my designs are always taken seriously and used by the company. I truly feel that I am an important part of the team.

Sara
Service Manager

After a number of years working in the insurance industry, ten years ago I decided a new challenge was needed and embarked upon a career in the motor trade.  In 2002, an opportunity arose to join Fowlers as a Warranty Administrator and I’ve never looked back!

My ambition was to work towards the role of Service Manager and, with excellent support from Fowlers’ senior management together with the highly professional training received from certain manufacturers, my goal was realised early in 2008.  The Team Fowlers’ spirit is very evident within the Service Department and my staff give me fantastic back up and support.

At the moment I ride a Yamaha FZ1 and, when not in the office, I enjoy spending time with my young son and caring for and riding my horse.

Phil
Triumph Brand Manager

My background was working for a small family and solus dealership specialising in Triumph motorcycles since 2001. The prospect of working at a well known and respected company like Fowlers seemed a bit daunting at first. In actual fact it's great, I am enjoying the challenge and still working for a family business, but with the feel and support of a larger family.

My position within the company since joining in November 2007 is Triumph Brand Manager and I feel I have embarked on a career rather than just filling a job. The company provides ongoing "in house" training and support not only for the Triumph brand, but also the other motorcycle brands that we sell.

The showroom is always busy and I enjoy seeing so many interesting people, it really makes the day go quickly. A great many of the customers we see have been dealing with Fowlers for a long time, but it's always good to see friendly faces from my previous dealership and to meet new customers who have come to Fowlers for the first time

 

Adrian
Triumph Service Technician

I was born in Ireland and qualified as a motorcycle technician before moving to America in 2000. Spending 4 years in New York was fantastic and during my time there I worked exclusively with Honda bikes, enjoyed AMA Superbike races and sampled the very varied night life!  The Americans enjoyed high performance bikes and I was never asked to fit an alarm on a bike, which seemed rather strange.

Following my exciting stay in the Big Apple it was back to England to spend time working on Suzukis and my favourite bikes, Triumph.  During the summer of 2008, I decided a further challenge was needed and was thrilled when my application to join Team Fowlers was successful. I am now working in the state-of-the-art workshop and specialising in Triumph motorcycles. 

 

John
Contact Centre Manager

"After a publishing career spanning 30 years, I joined Fowlers in April 2008 as manager of their new Contact Centre. Here, I work with a hugely experienced team of around 30, selling spares, clothing and accessories to dealers and members of the public in the UK and abroad. On busy days, we handle over 2,000 inbound phone calls and the depth of knowledge within the team is little short of amazing. They also love a challenge, so if a customer needs to know the solution to an obscure problem, they go to great lengths to find the answer. Our unique selling point is that orders placed by 6pm are delivered next day from stock, which is unmatched anywhere else in Europe. Last week, one of our customers wrote to me saying, “Thanks to everyone at Fowlers for outstanding service. Having placed our order at 5:48pm, we did not expect to be tripping over it this morning. There is no other supplier I can think of that gives that level of service". In fact, this is just part of the service, but it's nice to see that people are regularly surprised by the efficiency of it. For me, it's a real pleasure for me to work around bikes, which are a passion of mine. It's this passion for bikes that binds the team together and, even though most have been here for many years, the most commonly seen reading material for the odd gap between calls is all about - you guessed it! – bikes. Six months on, I'm learning more about the business each week and enjoying more and more being part of the Fowlers’ team. "